Cancellations or changes are not accepted within 48 hours of the appointment.
We require a 50% deposit to secure your appointment time and your deposit is fully transferrable up until 48hrs prior to your appointment. If you do need to change or cancel your appointment please make sure you give us at least 48hrs notice via the button in your confirmation email or over the phone.
Any clients who change or cancel within 48 hours of the appointment or 'No Show' will be subject to a 50% cancellation fee, if you have your credit card on file and no previous deposit paid your card will then be charged at this time. To make another booking you will need to process the deposit again. If this reoccurs, future bookings will require full payment at time of booking.
Late arrivals may result in your service being shortened as all treatments are scheduled to start and finish on time to ensure everyone receives the exceptional care they deserve when visiting Luxe Lash & Brow Co.